Immediate availability

Critical bug fix PrestaShop, ERP, and web apps

Q: What SLA levels do you offer?

We offer Bronze, Silver, and Gold packages depending on your support window, response times, on-call needs, and availability targets.

Q: Can you take over an existing platform you did not build?

Yes. We start with a takeover audit, secure accesses, document the runbook, implement monitoring, and then progressively assume full maintenance ownership.

Application maintenance, monitoring, security, SLA management, and continuous improvement for web, ERP, and e-commerce platforms.

Request a rapid diagnosis Talk to an expert

No commitment Response within 30 min Secure intervention

Intervention command center

Live

Rapid intervention

Triage and recovery plan in under 30 minutes.

Safe stabilization

Backups, rollback path, and controlled deployment.

Business-first priority

Focus on checkout, revenue, and SLA-critical journeys.

SEO-ready Core Web Vitals Trust & Security

< 30 min

Emergency triage

99.95%

Target platform uptime

24/7

Critical support coverage

What we deliver

Our cross-functional squads combine product owners, tech leads, designers, and data engineers to deliver end-to-end outcomes.

ITIL service center
Application monitoring
Web performance optimization
Vulnerability management
CI/CD automation

Delivery process

01

Onboarding and runbook
02

Monitoring and alerting
03

L1 to L3 support
04

Monthly KPI reviews
05

Improvement plan

Frequently asked questions

What SLA levels do you offer?

We offer Bronze, Silver, and Gold packages depending on your support window, response times, on-call needs, and availability targets.

Can you take over an existing platform you did not build?

Yes. We start with a takeover audit, secure accesses, document the runbook, implement monitoring, and then progressively assume full maintenance ownership.